Group Partners Values
From GPWiki
Monday 08 of February, 2010
"We help our clients to avoid solving the wrong problem really well." - John Caswell
Our Values
We are privileged to witness great companies at work. We've observed countless mission statements and values plastering the walls of companies but not being lived. Our Values are important to us and they are lived and breathed by everyone in the business every day. Our clients will soon tell us if they aren't and our work will suffer. We won't let that happen.- Impartiality -We are interested in the right outcome for the client, we have no agenda or vested interest in the outcome.
- Listen hard - Let's not solve the wrong problem really well.
- Delight in Design - Understanding comes from understanding. Make it work. Design it well.
- Team - We make it work together. Collaborate. Co-Create.
- The Client comes first - We don't get to play unless we understand what our client wants and needs.
- Context is King - The answer to the question is the next question.
- Think - At the heart of getting anything to work is our ability to process what is going on. At all. Think about it.
- Sense of Humour - Why does everything have to be serious, let's have fun while we do it.
- We don't sell - Being clients before we did this, we hate that.
"Thinking is the manipulation of representations" - Fernando Flores
See Quality Standards
See Best Practice Principles
What do we do at Group Partners?
- Group Partners helps its clients to solve complex problems and create valuable opportunities. We do this in partnership with our clients and by applying our tools and techniques. See Structured Visual Thinking™ and 4D™.
- Our clients may well be struggling with complex decisions or trying very hard to think through strategy, transformation and change. These objectives demand clear thinking, leadership, alignment, focus and significant communication skill. We apply structure, visualization along with best in class facilitation through proven processes to deliver increased performance. See also Decision Quality
- Group Partners changes the way its Clients think and work. See also References
- Group Partners Clients are the Leaders of large, typically multi-national businesses or government agencies. They are thinking about tough things, their position, their performance, their future, it's complex. See Acceleration
- Our Clients are aiming to improve their business fast and they want to make the best decisions about how to get there - fast. They need objectivity, expertise and support in this. We have developed an inspiring way to help them. See The Mission
Visual Standards
To maintain our leading position we must portray the values of a visual thinking organisation in everything we do. The central components that make up our work meed to be stressed at every turn. Making meaning within the words and images we create the 'Information Design' principles and the layouts we present also at the root of our proposition. In effect this is what marks us and our beliefs out.
We have proven that a mix of well crafted words and non gratuitous use of our images changes the decision.
"John, thanks for the SOW, I'm not sure I grasped fully what you guys do but the images you added swayed my team...Charles"
"John, the colored pictures in your proposal would be very useful to explain what each part of your approach gives my team. Do you have them in a format I can blow them up? I know they won't have time to read all this."

