Solutions

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Monday 08 of February, 2010

[edit] Applications of 4D and SVT

Our clients have countless and often critical business problems or opportunities they wish to solve. We have assessed these by type in almost ~800 cases and they fall into the following areas:

[edit] Developing Clear Strategy

Our entire aim is to improve the ability of our clients and their leadership teams to think!!

See References
Improving performance in all aspects of their business. See What Drives Us?, 4D, SVT, Business Challenges

Getting to the root cause of the problem. We have no agenda. We help our clients avoid solving the wrong problem really well - applying the proven rigor of structured frameworks based on The Business Equation to opportunities and problems.
See The Thread, Solutions

Applying creativity, experience, structure and structured visualisation to important questions. Raising the bar working with teams.
See Structured Visual Thinking, Expert Network and Big Pictures

We create energy, fun driving increased value by building powerful relationships with our clients. Creating real understanding and confidence via collaboration and co-creation.
See How We Think, Experience, FAQs, Solutions

We are passionate about finding new value and opportunities whilst removing barriers to their delivery. We bring in expertise when we need it and not the other way around where solutions look for problems!
See Expert Network™, Deep Dives

Either from scratch or by re-engineering a failing strategy. Transforming or designing a fundamental change of direction. One which needs to be fully owned and created by the leadership. Creating new futures. See Discovery Framework, Development Framework, 4D Applications, Business Challenges, Roadmaps

[edit] Designing Future Vision

Building alternative scenarios and imagined futures. helping teams consider different and more innovative ideas around their possible futures. Creating stimulus materials to aid new thinking and then creating the structures within which to think about how to get there. See SVT, Discovery Framework, Development Framework, 4D Applications, Business Challenges, Roadmaps

[edit] Building an Operating System for the Enterprise

Getting everyone in the company to adhere and engage with the direction. Supporting visible leadership based on clarity and engagement. See 4D Applications, Enterprise Frameworking, Business Challenges, Roadmaps

[edit] Winning Bids

Ensuring a coherent approach to the bid. Creating focus for the bid team. Building out the story and ensuring differentiation and innovation in all of the materials. Working throughout the bid process in orals, proposals and optimising language, expression and alignment in the teams. See Winning Bids, SVT Live

There is almost always a requirement for practical outcomes from our interventions. They come in printed formats and digital systems.See Big Pictures, SVT Live

Digital and interactive systems are a big part of the assignments for many clients They become interfaces to mult-layered content and are effective portals to the work we have created or for knowledge and learning applications. See Solutions

Each part of a 4D sequence receives a full and thorough record and this ensures the team has a full record of what happened and what needs to be done and also informs the wider community of what has been achieved. These are referred to as workbooks. See Outcomes

If required, and specifically designed for wider distribution, each framework can be deployed as an effect device for getting the story out there. Big Pictures

[edit] Creating Compelling Cases to new or existing customers

Winning Business, New retail environments. Changing the Reputation with an existing customer, Differentiation and Leadership. See 4D Applications, Business Challenges

[edit] Designing a Coherent Positioning within a given market

Creating a new, winning and differentiated story. Communication internally and externally. See 4D Applications, Business Challenges

[edit] Background to Solutions

We are on the hunt for causes not effects, finding the clear 'lines of sight' between what levers to pull... See Line of Sight

These areas are traditionally broken down into a variety of approaches and interpretations and they are thought about in different ways. Businesses and Governments might tackle them with change programs, innovation sessions, brainstorming with external consultants and by bringing in new resources and skill to analyse and develop solutions. See 4D Applications, Business Challenges

'Solutions to these problems' will typically tackle customer centricity through better understanding the market, service and process re-engineering to create better experiences for customers and employees, developing new and more relevant channels with the advent of new technology, cultural change and behavioural improvement to ensure alignment, technology and infrastructural improvement, merging or acquiring to grow markets or change the skill base, communicate better and clarify and focus the attention of the workforce and partners. And so on.

We apply the 4D™ approach to discover, develop, decide and then deploy the outcomes of strategy, transformation and change programs. We will ensure that we are making the right choices from the wide array of possibilities. Reducing the risk of error by tackling the causes of problems not the effects. Working as a team in order to ensure real transparency and confidence we will co-create the outcomes at every stage. We apply Structured Visual Thinking™ - our technique to encourage deeper thinking throughout.

[edit] The Applications

We have designed 4D Applications in each of the following areas.

ONE: Developing Clear Strategy. The Application of 4D™ to design new strategy. See 4D™
'TWO: Building an Operating System for the Enterprise. Applying The Deep Dives and programs of Capability And Culture, Differentiation And Vision'Value Proposition, Business Context, Operationalising Strategy and Decision Quality. See Deep Dives.
THREE: Creating Compelling Cases to new or existing customers. Applying the Deep Dive and program of Differentiation And Vision.
FOUR: Designing a Coherent Positioning within a given market. Applying the Deep Dive and program of Value Proposition.

[edit] Explaining the 6 Deep Dives

NB. Deep Dives are our term for the integrated and supplementary programs of work within each phase of 4D™. These are the fundamental rules.

The Approaches of 4D explain the central tools and techniques.

There are 6 Deep Dives and they cover the main areas of opportunity/issue that we have understood to require extra attention.

These areas are Business Context, Differentiation and Vision, Governance, Culture and Capability, Organisational Design, Decision Quality, Transformation and Roadmaps, Value Propositions, Brand and Story. And explained in more detail below.
During the Discovery or Development process we will identify which of our 6 'Deep Dives' might form part of some intervening activity between each wave of 4D™ or demand more thinking in order to uncover the right information for making decisions later.
They do NOT exist in isolation. They remain connected and linked by implication across the frameworks of D1 and D2.
They will be resolved by a mixture of sessions, off-line activity and thinking over differing levels of time and effort.
We may bring expertise Expert Network™ into these programs where the client or we do not have the expertise or subject matter experience.
The results of the Deep Dives will be illustrated as ‘Under Pinnings’ and retro-fitted into the Development Framework or Story Books™, Work Books™ or 4D™ Communication Systems.SVT Live